Shipping policy

Customs, Duties, and Taxes

GLDN DESI is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.) 

Shipping Costs

All packaging and fulfillment are done in-house.

United States Orders:
Shipping will be calculated at checkout, orders over $50 USD are eligible for free shipping.

Canada Orders:

Shipping costs will be calculated at checkout. Orders over $100 USD are eligible for free shipping.

International:

We currently ship to certain countries internationally. Shipping costs will be calculated at checkout. 

If you do not see your country listed as a shipping method, please contact us and we can see to getting your order processed. 

Shipping time:

We currently ship via USPS, and the shipping times can vary depending entirely on USPS.

Delivery within the United States usually takes about 3-7 business days. 

Canadian & International delivery usually takes between 7 and 21 business days to arrive at their destination, but can take longer due to custom delays, holidays, or the shipping option selected at checkout. There may be limited tracking information for international shipments.

Shipping Delays

During the COVID-19 pandemic & the holiday seasons, expect shipping and delivery delays.

Take note that once your package has been shipped, we do not have any control of the package location/delivery time. We will see the same tracking information that you see. If the tracking does not update for up to 5 business days, please send us an e-mail with your order information so we can contact the shipping carrier.

If you need your order by a certain date, please contact us prior to placing your order to find out the best shipping methods. We are not responsible for late deliveries.